Refund & Cancellation Policy

Last updated: 21 June 2026

Each Vedic Kala report is uniquely computed from your birth details and delivered digitally, usually within minutes of payment. Please read this policy before ordering.

1. All sales are generally final

Because the report is a personalised digital product that is generated and delivered immediately, we are unable to offer refunds for change of mind once the report has been generated and sent to your email.

2. When we will re-issue or refund

We want you to receive what you paid for. We will gladly re-send or, where appropriate, refund your payment if:

• you did not receive your report (and it is not in your spam/promotions folder);
• the report could not be generated due to a technical error on our side;
• you were charged more than once for the same order (duplicate payment);
• the report contains a clear computational error caused by us (not by incorrect birth details you provided).

3. How to request

Email contact@vedickala.in within 7 days of purchase, from the email used to order, describing the issue. We will respond promptly.

4. How refunds are processed

Approved refunds are made to your original payment method via Razorpay, typically within 5–7 business days, depending on your bank.

5. Cancellations

As reports are generated automatically on successful payment, an order generally cannot be cancelled after payment. If you believe you ordered in error, contact us immediately and we will help where the report has not yet been generated.

6. Contact

For any billing or refund question, email contact@vedickala.in.